Hard-wearing, sturdy and in a really cool design, there’s no better way
to ferry around your brand new goodies than with our free tote bag promotion!

 Add the below tote bag to your shopping bag. Enter the code "FREETOTE"
into the discount code box. Your discount will then be deducted at the checkout.

Frequently Asked Questions

Intrigued? Want to find out a bit more about our fantastic promotion?
Read our FAQs below to find out everything you need to know.

What is this promotion?

It’s pretty simple: if you spend £50 or more online, we’ll give you a printed tote bag absolutely free!


What’s the catch?

Like all brilliant promotions, there are a couple of little rules. Only one tote bag is available per order, even if you spend more than the £50 minimum spend, and the price of the bag itself will not count towards the minimum spend either.


When does this promotion run?

It will run from 21st September to the 27th September, or until stocks last.


How can I redeem my free tote bag?

Simply add your chosen items into your basket, making sure it totals to at least £50, then choose the tote bag from our website and add this into your basket too. You’ll then need to enter FREETOTE into the discount code box during checkout. The value of the bag will then be deducted.


Can I get a free tote bag in store?

Absolutely! This promotion runs in our stores too, but the £50 must be spent in-store in one single transaction. Please note that tote bags are only available while stocks last, but we’ll try our best not to run out too quickly!


Can I use a gift card on this promotion?

You can absolutely use your gift card to make a purchase. However, if you buy a gift card online this won’t be counted.


Will postage costs count towards the minimum spend?

We’re really sorry but postage costs will not count towards the £50 minimum spend. Don’t forget, you can get your order delivered to any store for free with our easy-to-use Deliver to Store option. Simply select this option at checkout.


What if I forget to add the tote bag to my order but I have spent over £50?

Our super friendly customer service crew will be happy to help you if you forget to add your tote bag. Simply wait till you receive your order and if you’re happy with all your purchases, call our team on +44 (0)2392 441234 and they can get your bag to you. (As long as you have still spent £50!).


What if I need to return part or all of my order?

If you return an item and it brings the original transaction amount to below £50, we do ask that you return the free tote bag to us as it no longer meets the minimum spend.


Why is the tote bag still showing as £12.50 in my basket?

Don’t worry- as soon as you checkout and enter FREETOTE into the discount code box, the price of the tote bag will be deducted from your order. The bag will show on your confirmation email and dispatch note as free.


Do sale items count towards the £50 minimum spend?

We’re afraid the promotion will only work on full price purchases. Feel free to add sale items into your basket, but the £50 minimum spend must be redeemed against full price items only.

Tote Bag Promotion Terms & Conditions

UK, 18+ only. Promotion Period: 21.09.16 to 27.09.16 inclusive. Normal entry restrictions apply. Purchase necessary. To Participate: Spend £50 or more in one transaction (on full prices items only) at fatface.com and enter ‘FREETOTE’ at the checkout. The Gifts: 2,000 x Placement Logo Tote Bags.

  1. This Promotion is only open to legal residents of the United Kingdom aged 18 or over, excluding employees of the Promoter, their families, agents or anyone else professionally connected with this Promotion.
  2. Promotion Period: Enter between 10:00 BST on 21st September 2016 and 23.59 BST on 27th September 2016 or until all Gifts have been awarded, whichever is soonest.
  3. Purchase necessary and internet access is required.
  4. To Participate: Spend £50 or more, in one transaction, on full price items only (excluding gift cards) (“Qualifying Transaction”) at www.fatface.com and enter ‘FREETOTE’ at the checkout.
  5. One code can be used per Qualifying Transaction.
  6. The Gift: The first 2,000 customers to spend £50 or more, in one transaction, at www.fatface.com and enter ‘FREETOTE’ at the checkout will receive 1 x Placement Logo Tote Bag (Natural / 920251) worth £12.50.
  7. All Qualifying Transactions are subject to the FatFace’s standard returns policy which can be found at http://www.fatface.com/help/delivery+returns/page/deliveryandreturns.
  8. Returns Policy (for a “Qualifying Transaction”): Returned items will be refunded (on production of a valid receipt) at the price paid. In the event that the return of an item reduces the total value of the transaction on the receipt to below £50, the company requires the return of the tote bag that was previously issued because the transaction value now falls below the eligible value.
  9. Gifts are non-transferable, non-refundable and there is no cash alternative.
  10. Gifts will be sent in the same delivery as the purchased item(s).
  11. If, for any reason, the original Gift is unavailable, the Promoter reserves the right to substitute the Gift for another Gift of an equal or greater value.
  12. No responsibility is accepted for orders lost or delayed or as a result of any network, computer hardware or software failure of any kind.
  13. Any personal data will be collected and processed in accordance with the Data Protection Act 1998. Data will be used for the purposes of administering this Promotion and for no other purpose unless the Promoter has your consent. The data will not be disclosed by the Promoter to any other organisation that is not associated with the Promoter. For more on our data collection and disclosure practices, please see our privacy policy available at www.fatface.com/legal-info/privacy-policy/page/privacypolicy.
  14. The Promoter cannot accept any responsibility for any damage, loss, injury suffered by any entrant entering the Promotion or as a result of accepting any Gift. Nothing shall exclude the Promoter’s liability for death or personal injury as a result of its negligence.
  15. If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the Promotion.
  16. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
  17. By entering this Promotion, all participants will be deemed to have accepted and be bound by these Terms and Conditions.
  18. This Promotion will be governed by laws of England and the jurisdiction of the Courts of England.
Promoter: Fat Face Ltd, Unit 3 Ridgway, Havant, Hampshire, PO9 1QJ.