UK returns are free by post, except during sale periods. Simply return your unwanted item within 30 days of receipt (full price), 15 days (for Sale items), unused and in its original condition with your completed returns form. You can also return your unworn items to any of our 200+ stores across the UK and Ireland, please take your dispatch note with you as proof of purchase. Items paid for using PayPal can only be returned by post.
Due to health and hygiene reasons we are unable to accept returned underwear, earrings, unless faulty. Swimwear is only returnable if unworn and the hygiene strip is in place.