Standard delivery is FREE on all orders over £60 or £2.95 otherwise. We despatch parcels using Royal Mail and the delivery time is usually within 6-8 working days.

You can also have your parcel delivered FREE to selected FatFace stores ready to collect in 6-8 working days.

UK returns are free by post, except during sale periods. You can also return your unworn items to any of our 200+ stores across the UK and Ireland, please take your dispatch note with you as proof of purchase. Items paid for using PayPal can only be returned by post.

Due to health and hygiene reasons we are unable to accept returned underwear, earrings, unless faulty. Swimwear is only returnable if unworn and the hygiene strip is in place.