FAQ's

  • Why do I need to create a log in?

    • By creating a log in, it enables our system to know who you are each time you visit the site. This way we can help you find the right opportunity for you. As well as helping you once you are on the site, by creating a log in we can send you email job alerts.

  • What should I do if I've forgotten my password?

    • Don't worry; it happens to the best of us! Simply click on 'Forgot your password' link at the bottom of the log in page and enter your email address or your username. We will send you a password recovery email to get you logged on. Alternatively, if you didn't enter an email address on your profile, you can answer the security question you selected.

  • My log in doesn't seem to work anymore?

    • For security reasons your user name and password are only active for 90 days. If you are returning after 90days, follow the ‘Forgot your password’ instructions above.

  • What are job alerts?

    • These are automatic emails that are sent when a role comes up that suits you. You will need to create a log in and tell us what positions you’re looking for and where.

  • How do I search for jobs?

    • Searching for a job is simple, first click on Search for Jobs you will be taken to the search and apply page. You don’t need to log on to search for vacancies, but it is worth while doing as you won’t be able to save or apply for any of the roles you might find. So it is worth creating a log in. Next, you will be presented with a number of search criteria to help you find the job that best suits you. You can refine the search criteria by:

      • Reference number
      • Region
      • Location
      • Division
      • Specialisation

      Use a combination or an individual criteria to find the role you’re looking for. Or you can type in the job you are looking for and use a text search.

  • What will happen when I apply?

    • Once you have completed and submitted your application, you will receive an email to the address you have provided. Make sure you check your junk box and mark us as a safe sender (we will communicate with you via email throughout your application process, so be sure you check emails regularly.) We will take it from here, and pass on your details to the relevant store or department; they will then review your details against our selection criteria. If you have been successful, we will invite you to the next stage of the process. Due to the volume of applications we receive, if you have not heard from us within 10 days, this means that unfortunately your application has not been successful.

  • Can I update my profile information?

    • Yes, of course you can, log on as you have done before, and you will see the link 'personal details'. Click on there and you'll see all your details, and you can change and update them. You can also change your username and password under the 'password link'.